User Experience Design (UXD) (DM06)

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Duration: 2 Day 10.30am – 3.30pm
Award: Advanced Certificate
Location: London Bridge
Price: £522

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Duration: 10:00am - 4:00pm
Award: Advanced Certificate
Location: Remote
Price: £522

User experience design (UX) explores the steps of designing a website or application in order to attract the intended target user groups.

UXD studies and evaluates how users feel about the product, looking at such things as ease of use, aesthetics, perception of the value of the system, utility, or efficiency.

UX designers explore and test out a variety of different approaches to solving specific user problems.

The broad responsibility of a UX designer is to ensure that the product logically flows from one step to the next. They also constantly develop software to keep up with technological advancements and increase user satisfaction.

This course will teach you to create well-crafted, easy-to-use websites that encourage users to come back again.

By learning this skill, professionals achieve an understanding of user's problems and ways to address them, learn to integrate graphic aspects with application goals, gain effective testing techniques, and more.

On This Course You will learn:

  • Benchmark design decisions
  • Create sitemaps and wireframing
  • Card sorting techniques
  • Prototyping using Adobe XD/Invision
  • Inclusive design techniques

Topics: 

Day One

Understanding Usability

An introduction - what is user centric design?
Research techniques - how to do effective user interviews?
What are the needs and goals of your users?
Defining personas for your users
Creating user journeys

What makes a good User Experience and why?

Understand how people use and think about a website/app/software
Why and how to benchmark your design decisions

Sitemaps/Organisational Structures

What are sitemaps?
Why are they important?
What can they be used for?
How to create sitemaps using Adobe XD

Card sorting techniques

What is card sorting?
Identify trends and potential content categories for your website/app
Design menu structure and website navigation paths from results

Wireframing

What is wireframing?
The importance of hierarchy
What are modules?
How to illustrate interactions using Adobe XD
How to create and annotate wireframes using Adobe XD
Tips to speed up your workflow

Prototyping using Adobe XD and Invision

What is prototyping and why do we do it?
Sketches, wireframes, mockups
The difference between Medium and High Fidelity Prototypes
Interactivity

Day Two

UI Design

The difference between UX and UI design
How they work together

Inclusive design techniques and accessibility principles

Points of exclusion
Situational challenges
Personal biases
Different ways to engage
Equivalent experiences
Extend the solution to everyone

Responsive Design

How does responsive design work?
What does Mobile First mean and when is it useful?
How to wire frame for different devices
How interactive modules might need to adapt for different devices

Different ways of testing your design

How to conduct a User Test on your site
How to use A/B Testing to get insights into visitor behaviour
Understanding Multivariate Testing and how to use it

Best Practice

Introducing new layouts vs learned behaviour
How creative interactions enhance the user experience

Discussions and practical experience of "real world" design briefs will be carried out throughout the entire course.

Questions and answers

 

Recognition & Award

This Professional Development course is approved and recognised by the: Continuing Professional Development Service (CPD): www.cpduk.co.uk. Upon completion of this course, you will be awarded a CPD accredited certificate based on your participation and attendance.

Assessment

The final Diploma award will be based on the following:

  • Critical Thinking Exercises set and completed during the training - a series of practical exercises are set for each session for the delegates to work on during their training. This is an effective way to try out what you have been learning and gain insight and feedback, as you progress with each session during the course. 

Bespoke Availability 

To meet your team’s specific needs, this course is also offered as a bespoke exclusive programme. It is also offered on a one-to-one tailored basis. Delivery options are either in-house, or at the LSPR premises in Kensington. Please contact LSPR for a proposal. 

Need more information about this course?
Call us on 020 7221 3399 or Email Us.

*One-to-one and small groups training sessions: duration may be subject to minor time alterations

Testimonials

 
Very interesting session. The use of imagery and videos is most defiantly very effective. The tangible and intangible elements in branding was very significant. 

— Rima A Al-Medaries | Public Investment Fund, Associate & Media Affairs |PR & Reputation Management

The training course was really beneficial in providing a clear overview of PR campaigns with great interaction and  discussion.

Hannah Benstead | PR + Partnerships executive, Birchbox | Fundamentals of Public Relations 

Amazing training, which gave me so much information on creating effective PR campaigns and more. I will be implementing everything I learnt within my role!

— Sara N. Al-Thami | HEAD OF PUBLIC RELATIONS & COMMUNICATIONS, QATAR fuel WOQOD company

My week at LSPR was very worthwhile. Having practised PR for 13 years, I still discovered new concepts and wider thinking. The staff are very warm and the facilities very competent. I am glad I attended and would highly recommend this course.

— Fasanya Omolola | TetFund, Head Protocol Unit | PR & Reputation Management

Case studies were presented perfectly. The way of delivering the message and info is excellent. Giving us enough time to express ourselves and ideas.

Abeer Alfayez | Senior Communications Specialist, Ministry of Housing | Fundamentals of Public Relations 

Another great course with LSPR, which left me buzzing with ideas to take back to work! 

PR & Sponsorship Manager, Coingaming Group 

 
The tutor had an excellent delivery and I gained a lot of knowledge in one week. I would highly recommend this course. Thank you to the staff for the warm hospitality. 

— Mopelola | Salvic Petroleum Resources Limited, Corporate Communications and Public Relations Manager |PR & Reputation Management

One great learning experience! I enjoyed the course and I am already using the reputation management concepts in my new role.

— Jessica Clinkett | Communications Manager, Freelance Consultant

Very instructive. Well informed. Intelligent group of delegates. Great team work exercises

— Akinkunmi Akinola | Communication Strategy Manager, Sahara Group Ltd. | PR & Reputation Management

I had researched many other training programmes in the last six months, checking the strength of the companies. I choose LSPR, due to its high professionalism, reputation, expert trainers and up-to-date course content.

— Ahmed Al-Failakawi | Marketing Department Manager - Kuwait Institute for Scientific Research

The trainer did a great job. She was ready to accept input and comments. 

 
Ini Ememobong Essien | People Democratic Party | Fundamentals of Public Relations

 

Lots of material cover in an enthusiastic way with concrete examples and videos.

Marie Comer | Post Doc. Student | Fundamentals of Public Relations

Very organized and facilitated.

Azlina Jaffar |  Manager, Khazaam | Fundamentals of Public Relations 

Session was very interesting and interactive. Due to the nature of my organisation this topic was extremely important and the session covered the key areas and more. I am so thankful for this learning opportunity. 

Nigel Browne | Corporate Relations Officer | Eastern Central Caribbean Bank 

The training was very helpful to me in my job. It provided me with more skills and knowledge, concerning new media and how to deal with crisis and reputation management. Topics dealing with social media and branding, were very interesting. I hope that I can join you very soon in taking further courses. The staff were very helpful and provided excellent customer service. The atmosphere was very inviting and comfortable.

Fatemah Nasser Al-Azemi | PR & Media Director, Public Authority for Applied Education and Training, State of Kuwait

A must attend course for PR and Communications professionals looking to get to the top. I highly recommend the LSPR course.

— Temesi Mukani | Corporate Affairs Manager, National Oil Corporation of Kenya

This course has been a real life saver, giving me time and space to step back and see what I need to do next. Great venue and great trainers!

— Zoe Smeaten | Head of Communications and Public Affairs, Pharmaceutical Services Negotiating Committee

I feel that the 5 days have given me a great amount of information, in regards to  each of the topics. I would highly recommend this course to anyone who is interested in furthering their career in PR.

— Paula Garcia Acosta | Group Corporativo, Assistant | PR & Repuation Management 

Offered fresh perspectives on my place and visibility within the business.

Jon Wilcox | Senior Communications Manager, Jagex | Strategic and Financial Analysis for PR professionals 

The training was quite interesting. I met people from different countries. The trainer was super nice and professional.

Nini Rekhviashvili | PR Manager, Veon Georgia | Fundamentals of Public Relations 

The staff were extremely helpful and attentive. They provided excellent pre and post course service. The course was very much tailored to my needs and gave a wealth of inspiration and a lot of food for thought!

— Emily Thomas | Assistant Director, British Council 

A very interesting topic, great session with good examples and cases. Practising was a very useful tool.

Hamad Al Mansoori | PR & Communication Manager, North Oil Company | Fundamentals of Public Relations

Amazing trainer, well experienced.

Israel Kgosidiile |  PR Manager | Botswana MED Regulatory Authority | Fundamentals of Public Relations 

One of the best investments I have made. I can use this knowledge immediately in my current career.

— Lauren Rogers | Consultant, RH Consulting

After completing the PR & Reputation Diploma at LSPR, I went on to work in luxury branding overseeing a wide array of brands including Gucci, Rolex, Breitling and Roberto Coin. All my best to the LSPR family! Thank you for helping me in my PR career!

— Dana Kamilar | PR & Reputation Management

During my time at LSPR I learnt so much, my sessions were well structured, well informed and I was taught by an intelligent group of delegates.

— Akinkunmi Akinola | Sahara Group Ltd, Communication Strategy Manager |PR & Reputation Management

The trainers have good knowledge of their respective subjects. The training delivery is very interactive and enjoyable. I will be back to LSPR and recommending more people to come.

— Shitta Aderoga | TetFund, Senior Admin Officer |Presenatation Skills

The training was very relevant in the modern-day reputation management. I would highly recommend this course for PR managers anywhere.

— Alaneme Erasmus | TetFund, Principle Executive officer |PR & Reputation Management

The training has expended my knowledge base. It was a great course!

— Anne Knour, Marketing Communication Manager at TRACTO-TECHNIK GmbH & Co. KG