Managing Conflict & Collaboration
Duration: 1 Day 1 Day 10:30am - 3:30pm
Location: 118a Kensington Church St. London W8 4BH
Duration: 1 Day 10:30am - 3:30pm
The Managing Conflict and Collaboration course gives you the tools to predict likely future issues within your team and to proactively manage conflict when it does arise. The course features a step-by-step guide on how to handle conflict and how to promote collaboration internally and externally.
The course will be led and delivered in a practical and hands-on way, by leading management professionals. The emphasis of the course will be on implementing conflict resolution techniques and strategies that managers and team leaders can effectively utilise when managing conflict in the workplace. Influence and assertiveness styles will also be explored with the aim of creating a collaborative and productive team environment.
Attendees will learn preemptive tools that will prevent conflict from arising, with special consideration on team stress management. There will be an emphasis on learning to identify individual responses to conflict: compromise, accommodate, compete, and collaborate.
LSPR has been delivering training since 1992 and has extensive experience in delivering training to a broad range of clients: PR and communications agencies, financial, consumer, oil & gas, and multiple other sectors and industries.
All of our courses are led by industry experts who all share a common purpose: to deliver the best of their knowledge, expertise and ideas with others. Our mantra is that transparency and ethics build the brand's reputation. Beyond achieving the training objectives, our courses motivate individuals to enhance their performance and add value to their organisation by understanding their team's roles and responsibilities.
All LSPR programmes are tailored to each participant's needs. Before each session, we take the time to get to know you, providing a detailed Training Needs Analysis questionnaire which enables us to understand your skills, level of experience, potential knowledge gaps and expectations of the training. This means that no two sessions are the same, and your needs will always be met when choosing our training.
With an engaging, supportive facilitation style, our training approach enables practical tools for skills transfer, improvements and real results.
Award & Recognition
LSPR Professional Development Diploma. The Diploma is recognised by the: Continuing Professional Development (CPD) Certification Service: www.cpduk.co.uk
The final Diploma will be awarded on the following:
- Critical Thinking Exercises set and completed during the training - a series of practical exercises are set for each session for the delegates to work on during their training. This is an effective way to try out what you have been learning and gain insight and feedback, as you progress with each session during the course.
To meet your team’s specific needs, this course is also offered as a bespoke exclusive programme. It is also offered on a one-to-one tailored basis. Delivery options are either in-house, or at the LSPR premises in Kensington. Please contact LSPR for a proposal.
*One-to-one and small groups training sessions: duration may be subject to minor time alterations
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Georgette Olaiya -Zeal/Digital PR Executive
"Great course, full of knowledge, and provides useful skills that can be used. The teacher ran bespoke sessions relating back to my current work place, we worked on a few future campaign releases which was very helpful."
Shitta Aderoga -TetFund/Senior Admin Officer
"I love the way the training was interactive, and the trainers make you feel you are part of the training. The trainers have good knowledge of what they teach."
Mopelola Oyenekko - Salvic Petroleum Resources Limited/ Corporate Communications and Public Relations Manager
"The tutor had an excellent delivery and I gained a lot of knowledge in one week. I would highly recommend this course. Thank you to the staff for the warm hospitality."
Abdulaziz Al-Zaman - Head of Protocol/Qatar Airforce
"The course was excellent. I managed to take away some valuable information which I can implement in my future. The teacher was outstanding and delivered the info very well."
Sakshi Kohli | India Today Group
LSPR provided a unique method of learning. Being able to break down real life scenarios and crisis and look at the crisis management cycles.
Noor Alzayer | Event management Supervisor, Saudi Telecom Company (STC) | Crisis Communications
Roberta Maria Mistretta - Whittard of Chelsea / Supervisor
"This course was extremely interesting and engaging. Lectures were enjoyable and well organised, and the material provided was very useful and informative. The course provided me with new and practical skills that will be surely help me in my career. Moreover, our knowledgeable and experienced tutor has been an amazing teacher and advisor. I would recommend LSPR to everyone."
Fatemah Nasser Al-Azemi | PR & Media Director, Public Authority for Applied Education and Training, State of Kuwait
I would like to thank you very much for helping me to improve my skills in the field of media and Public Relations.
Florine Van Everdingen - 3i/Executive Assistant
"Thank you very much for the warm welcome and two wonderful days. It has been incredibly useful to not only have a far better and thorough understanding of the subject, but also to leave inspired with the necessary tools to take action in practice."