HRM & Internal Communications Strategies (ML16)

Book your course now! Page 1 of 3

Duration: 5 Days 10.30am – 3.30pm
Award: Diploma
Location: 118A Kensington Church St
Price: £2,800

HRM & Internal Communications Strategies (ML16)

This 5-day Human Resources Management course will focus on the core specialist skills required be an effective manager in your role within HR. The training will explore the HR function at strategic and operational levels, including, the latest policies, laws and legislation, implementing effective performance and appraisal systems, enhancing internal communications, as well as payroll management and how to efficiently administer salaries. We will explore the fundamentals of the HR management functions and policies.

This includes: the overall responsibility for recruitment, selection, appraisal, staff development and training, internal communications, employee relations, performance management, understanding and implementing employment legislation and welfare. This course, led by key experts in HR, is essential to managers involved in the HR function and need to be updated on the latest policies and best practices. The course is very hands on and consultative in its delivery. Delegates are encouraged to discuss challenges they face and collectively, with the guidance of the trainers, explore solutions and ideas for best practice. 

What's Covered:

  • The essentials of human resource management
  • The latest in HR policies
  • Compliance and HR: employment laws and legislation
  • Implementation of a modern payroll system
  • Exploring the legal issues associated to payroll
  • Exploring different approaches to internal communications

Course Outline

Day 1 - Fundamentals of HR management functions

  • HR policies and principles
  • Concepts of HR compliance
  • The latest on employment law and legislation
  • Ensuring policies match up with the organisational culture
  • Creating strategic HR plans that are flexible and adaptable to change

Day 2 - The principles of operational HR planning and performance systems

  • Enhancing employee and management relations
  • The process of recruitment and selection of new employees
  • Practical interviewing of new staff techniques
  • Setting in place effective appraisal and feedback systems
  • The process of implementing training and development policies
  • Coaching employees to reach high performing teams
  • Positive team-building and cohesive working relationships

Day 3 - Implementing an effective payroll system

  • Purpose of a modern payroll systems
  • How does the size and nature of the business impact how payroll management is administered?
  • How to set up a payroll management system: comparison of common software for management
  • Digital management of payroll
  • Real time information payroll (RTI)
  • The risks associated to outsourcing of payroll
  • Identifying technology issues: fraud, criminal acts and cyber attacks
  • The importance of clear and accurate communications when collecting information
  • Integration of HR and payroll management
  • Common issues that occur in payroll management and links with employee contracts
  • Payroll and HR: contracts, timing and the employee handbook
  • Starting and adding new employees onto the system
  • Information needed on new employees
  • Status of an employee: employed or self-employed?
  • Termination of payments of staff who have left employment

Day 4 - Calculations and payroll

  • What is the difference between gross and net pay?
  • Issues with automated calculations
  • Identifying the deductions to make, in terms of country or regional tax
  • The complex issue of holiday pay, sickness and special circumstances
  • Generating pay slips?
  • Voluntary and statutory deductions
  • Benefits in kind (BIK): company car, fuel, health insurance, etc.
  • What is statutory pay? How does an employee qualify for this?
  • Exceptions to statutory pay
  • Correcting payroll errors
  • Record keeping: reconciliation and accuracy; verifying transactions
  • Annual reporting
  • Compliance with tax and government laws Auditing processes

Day 5 - Enhancing internal communications

  • Enhancing internal communications and engagement
  • Harnessing a fair and consistent working environment for all employees
  • Improve your listening skills and tackle performance problems effectively
  • Exploring different approaches to internal communications
  • Develop honest and open communications during review meetings
  • Show empathy and inspire and motivate staff to perform better
  • Understand how to set clear objectives through clear and consistent messages


The Professional Development Diploma is approved and recognised by the: Continuing Professional Development (CPD):


CPD-Approved LSPR Professional Development Diploma: PR & Reputation Management. The Diploma is awarded with a Pass, Merit or Distinction.


The final Diploma award will be based on the following:

  • Critical Thinking Exercises set and completed during the training - a series of practical exercises are set for each session for the delegates to work on during their training. This is an effective way to try out what you have been learning and gain insight and feedback, as you progress with each session during the course.

What you need to bring with you:

Please bring with you your laptop or tablet to the training sessions.

Bespoke Availability 

To meet your team’s specific needs, this course is also offered as a bespoke exclusive programme. It is also offered on a one-to-one tailored basis. Delivery options are either in-house, or at the LSPR premises in Kensington. Please contact LSPR for a quote.

Need more information about this course?
Call us on 020 7221 3399 or Email Us.

*One-to-one and small groups training sessions: duration may be subject to minor time alterations