Hospital and Healthcare Institution Management (ML04)

Book Remote Learning Page 1 of 3

Duration: 1 Day 10.30am – 3.00pm GMT
Award: Diploma
Location: Remote
Price: TBD

Book your course now! Page 1 of 3

Duration: 5 Day 10.30am – 3.30pm
Award: Diploma
Location: 118A Kensington Church St
Price: £2,980

The purpose and aim of the course is to provide participants with the knowledge and skills needed to understand and apply effective management within a hospital or healthcare environment.

Understanding the challenges faced by health care managers, how to manage budgets and finance, operational and risk management procedures, targets, and decision-making, risk and crisis management, are all central elements within course. The course will be taught in a practical manner, but apply largely problem-based learning, seminars, group discussions and scenarios.

On this course you will learn

  • Challenges faced in a modern hospital environment
  • Social and environmental determinants of health
  • Decision-making and policy development in a hospital
  • HR Issues
  • Resource allocation & HR & Hospital Management

Day One

  • Healthcare risk factors – increasing obesity, cardiovascular disease, etc
  • Managing patient expectations and achieving targets
  • HR issues and reliance on foreign workers
  • Resource allocation
  • Change management
  • Risk management
  • Healthcare issues: antibiotic resistance – MRSA and protocols
  • Changing demographics
  • Managing stress and work levels
  • Impact of the environment on health: sources of risks
  • Role of education in healthcare
  • Culture and healthcare
  • Tackling cardiovascular disease
  • Climate change

Day Two

  • Importance of hospital policies and procedures
  • Enforcement of hospital policies and procedures
  • Management and leadership in hospitals
  • Managing professionals and team management
  • Taking difficult decisions
  • How to improve decision making
  • Internal communications
  • Software solutions and hospital information management systems

Day Three

  • Challenges for HR strategies inside modern hospitals
  • Recruitment of new staff and retention of existing
  • Promotion and reward management
  • Pay scales and performance monitoring
  • Competence management
  • Managing foreign workers
  • Discipline and sanctions
  • Record keeping
  • Software solutions

Day Four

  • Understanding staffing, planning and resource allocation
  • Logistics and scheduling
  • Concept of allocative efficiency
  • Departmental needs
  • Economic evaluation of cost effectiveness for hospitals
  • Factors affecting allocative efficiency
  • Management oversight
  • Tangible and intangible management
  • Budgets and planning
  • Inventory and security
  • HR challenges
  • Having an appropriate HR strategy
  • Recruitment issues
  • Retaining highly skilled staff
  • Day-to-day management of staff
  • Performance appraisal cycle
  • Discipline and sanctions
  • Ethics and HR

Day Five

  • Having appropriate risk management procedures
  • Risk register
  • Risk committees
  • Enforcement of risk issues
  • Medical ethics and risk management
  • Internal and external risk factors
  • Issue management
  • Issue analysis and monitoring
  • Pre-crisis planning
  • Acute management of crisis
  • Media management
  • Recovery and consequence management


The Professional Development Diploma is approved and recognised by the: Continuing Professional Development (CPD):


CPD-Approved LSPR Professional Development Diploma: PR & Reputation Management. The Diploma is awarded with a Pass, Merit or Distinction.


The final Diploma award will be based on the following:

  • Critical Thinking Exercises set and completed during the training - a series of practical exercises are set for each session for the delegates to work on during their training. This is an effective way to try out what you have been learning and gain insight and feedback, as you progress with each session during the course.

What you need to bring with you:

Please bring with you your laptop or tablet to the training sessions.

Bespoke Availability 

To meet your team’s specific needs, this course is also offered as a bespoke exclusive programme. It is also offered on a one-to-one tailored basis. Delivery options are either in-house, or at the LSPR premises in Kensington. Please contact LSPR for a quote.

Need more information about this course?
Call us on 020 7221 3399 or Email Us.

*One-to-one and small groups training sessions: duration may be subject to minor time alterations