Category: Leadership & Management
CRM systems are the intelligent link that connects you to your customers. A holistic approach to CRM integrates all spheres of management, from advertising to sales, and it includes all possible communication so that the sales process is streamlined. Still, most importantly, it enables you to supply a great buying experience, improving customer satisfaction and increasing referral rates.
A thought leader is a person who has a position of authority in their area of expertise. These individuals have the drive to create an impact and inspire a change through their knowledge and experience. Thought leaders can positively influence others – they do not simply engage in a conversation, but instead, they lead the conversation.
The Covid-19 pandemic has brought about an unprecedented change in business operations, especially those related to customer service. Managers are working hard to understand, anticipate, and surpass consumer expectations marginally.
The Covid-19 pandemic has disrupted the global healthcare system and forced businesses to re-think their strategies to become adaptive. Undoubtedly, the crisis has sparked a newfound appreciation in the power of technology.
At LSPR we have formulated a Management thinking approach, which we believe delivers positive results in the workplace. We bring this positive management approach into our teams and integrate it within the leadership related training we deliver to our clients.
It is built on the following four principles:
On Sunday night the stars of the silver screen attended the 90th annual Oscar ceremony. You will have seen the attendees and nominees blasted all over the media. But not everyone cares about the best films, actors or cast members. Some would say the real winners were the marketers and advocates.
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